FAQs

How long does shipping take?

Orders take 1 to 3 business days to process and ship on pre-made units ONLY

Custom orders take 7 to 14 business days.

 

What is included with my purchase?

Your unit is covered within 6 months of purchase.

- Free maintenance (washing and styling)

- Resewing or color correction

- Closure Replacement is NOT covered and will be an additional cost

Where do you ship?

We currently ship everywhere in the US.

Can I return something if I don't like it?

Yes. You must return your product within 30 days of the product being shipped. Any returned product(s) must be returned in all of their original packaging, and in like-new condition.

 

Do I need to know my measurments before I purchase?

Yes! Head measurements are very important. Please know your size before purchasing or requesting a custom unit.

Wigs are not a one size fits all.

Follow below

 

Can I try before I buy? If so, how?

Yes, I encourage it!

To try on units please book online via instagram on the "book now" tab.

DM or Text if you have any questions for booking.

 

Location will be provided once booked and I've confirmed your identity.